{"id":2067,"date":"2023-07-25T10:00:03","date_gmt":"2023-07-25T10:00:03","guid":{"rendered":"https:\/\/www.lawbertconsult.com\/lca\/?page_id=2067"},"modified":"2023-08-08T14:09:18","modified_gmt":"2023-08-08T14:09:18","slug":"relationship-surveys-marketing","status":"publish","type":"page","link":"https:\/\/www.lawbertconsult.com\/lca\/relationship-surveys-marketing\/","title":{"rendered":"RELATIONSHIP SURVEYS MARKETING."},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2067\" class=\"elementor elementor-2067\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3055a2fb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3055a2fb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3f72bf69\" data-id=\"3f72bf69\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3c59269b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3c59269b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p>A customer relationship survey is a strategic tool used in most customer satisfaction research programs. These surveys will show you where you stand in terms of meeting the needs of all customers, and how this contributes to their behavior.<\/p>\n<p><\/p>\n<p><\/p>\n<figure><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/www.lawbertconsult.com\/lca\/wp-content\/uploads\/2023\/07\/image-5.png\" alt=\"\" width=\"438\" height=\"276\"><\/figure>\n<figure><b style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: 1rem; background-color: initial;\"><span style=\"font-size:18.0pt;\nfont-family:&quot;Times New Roman&quot;,serif;mso-fareast-font-family:&quot;Times New Roman&quot;;\ncolor:#1F4E79;mso-themecolor:accent1;mso-themeshade:128\">YOU NEED THIS IF:<\/span><\/b><br><\/figure><figure>\n\n<p style=\"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;\ntext-align:justify;line-height:normal\"><span style=\"font-size:12.0pt;\nfont-family:&quot;Times New Roman&quot;,serif;mso-fareast-font-family:&quot;Times New Roman&quot;\">You\nwant a strategic measure of customer satisfaction and how it drives behaviour.\nA robust relationship survey will give you:<o:p><\/o:p><\/span><\/p>\n\n<p style=\"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;\ntext-align:justify;line-height:normal\"><span style=\"font-size:12.0pt;\nfont-family:&quot;Times New Roman&quot;,serif;mso-fareast-font-family:&quot;Times New Roman&quot;\">An\naccurate measure of satisfaction for all customers<o:p><\/o:p><\/span><\/p>\n\n<p style=\"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;\ntext-align:justify;line-height:normal\"><span style=\"font-size:12.0pt;\nfont-family:&quot;Times New Roman&quot;,serif;mso-fareast-font-family:&quot;Times New Roman&quot;\">An\nunderstanding of the links between customer attitudes and the behaviors which\nmake or save you money<o:p><\/o:p><\/span><\/p>\n\n<p style=\"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;\ntext-align:justify;line-height:normal\"><span style=\"font-size:12.0pt;\nfont-family:&quot;Times New Roman&quot;,serif;mso-fareast-font-family:&quot;Times New Roman&quot;\">Insight\ninto what the key events are that make the most difference to how customers\nfeel<o:p><\/o:p><\/span><\/p>\n\n<p style=\"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;\nline-height:normal;mso-outline-level:2\"><b><span style=\"font-size:18.0pt;\nfont-family:&quot;Times New Roman&quot;,serif;mso-fareast-font-family:&quot;Times New Roman&quot;;\ncolor:#1F4E79;mso-themecolor:accent1;mso-themeshade:128\">WHAT WE DO:<o:p><\/o:p><\/span><\/b><\/p>\n\n<p style=\"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;\nline-height:normal\"><span style=\"font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;\nmso-fareast-font-family:&quot;Times New Roman&quot;\">In-house telephone interviewing<o:p><\/o:p><\/span><\/p>\n\n<p style=\"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;\nline-height:normal\"><span style=\"font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;\nmso-fareast-font-family:&quot;Times New Roman&quot;\">Foreign language telephone\ninterviews through a trusted partner<o:p><\/o:p><\/span><\/p>\n\n<p style=\"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;\nline-height:normal\"><span style=\"font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;\nmso-fareast-font-family:&quot;Times New Roman&quot;\">In-house web survey design and\nhosting (mobile optimised)<o:p><\/o:p><\/span><\/p>\n\n<p style=\"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;\nline-height:normal\"><span style=\"font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;\nmso-fareast-font-family:&quot;Times New Roman&quot;\">Paper surveys<o:p><\/o:p><\/span><\/p>\n\n<p style=\"mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;\nline-height:normal\"><span style=\"font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;\nmso-fareast-font-family:&quot;Times New Roman&quot;\">In-house analysis and reporting\n(offline and online<o:p><\/o:p><\/span><\/p><\/figure>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-750e8ff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"750e8ff\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-433d429\" data-id=\"433d429\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f9f3e61 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"f9f3e61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Explore Our Expertise<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9ce66a elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"e9ce66a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.lawbertconsult.com\/lca\/branding-exploratory-research\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Branding Exploratory Research<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59ea009 elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"59ea009\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.lawbertconsult.com\/lca\/customer-closeness-branding\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Customer Closeness Branding<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2497a52 elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"2497a52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.lawbertconsult.com\/lca\/customer-stories-branding\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Customer Stories Branding<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-841a3ff elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"841a3ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.lawbertconsult.com\/lca\/relationship-surveys-marketing\/\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Relationship Survey Marketing<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b50ddb elementor-align-center elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"7b50ddb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.lawbertconsult.com\/lca\/measure-track\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Measure &amp; Track<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fcbc4a0 elementor-align-center elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"fcbc4a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.lawbertconsult.com\/lca\/employee-engagement\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Employee Engagement<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A customer relationship survey is a strategic tool used in most customer satisfaction research programs. These surveys will show you where you stand in terms of meeting the needs of all customers, and how this contributes to their behavior. Explore Our Expertise Branding Exploratory Research Customer Closeness Branding Customer Stories Branding Relationship Survey Marketing Measure [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-container-style":"default","site-container-layout":"default","site-sidebar-layout":"default","site-transparent-header":"default","disable-article-header":"default","disable-site-header":"default","disable-site-footer":"default","disable-content-area-spacing":"default","footnotes":""},"class_list":["post-2067","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.lawbertconsult.com\/lca\/wp-json\/wp\/v2\/pages\/2067","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lawbertconsult.com\/lca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lawbertconsult.com\/lca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lawbertconsult.com\/lca\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lawbertconsult.com\/lca\/wp-json\/wp\/v2\/comments?post=2067"}],"version-history":[{"count":12,"href":"https:\/\/www.lawbertconsult.com\/lca\/wp-json\/wp\/v2\/pages\/2067\/revisions"}],"predecessor-version":[{"id":2697,"href":"https:\/\/www.lawbertconsult.com\/lca\/wp-json\/wp\/v2\/pages\/2067\/revisions\/2697"}],"wp:attachment":[{"href":"https:\/\/www.lawbertconsult.com\/lca\/wp-json\/wp\/v2\/media?parent=2067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}